Driven to Deliver

SMS Terms & Conditions

Effective Date: June 2026

By providing your mobile phone number and consenting to receive text messages from UGO Logistics LLC d/b/a UGO Courier, you agree to the following terms:

PROGRAM DESCRIPTION

UGO Courier may send informational text messages related to:

• Customer service inquiries
• Pickup and delivery requests
• Appointment scheduling and confirmations
• Delivery status updates and notifications
• Service-related communications
• Quote requests and follow-up communications
• General business communications

MESSAGE FREQUENCY

Message frequency varies depending on your interaction with our business and the services requested.

MESSAGE AND DATA RATES

Message and data rates may apply according to your mobile carrier’s plan.

OPT-OUT INSTRUCTIONS

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

HELP INSTRUCTIONS

For assistance, reply:

HELP

You may also contact us at:

Email: [email protected]

Phone: (804) 583-1307

CARRIER DISCLAIMER

Mobile carriers are not liable for delayed or undelivered messages.

PRIVACY

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing described elsewhere excludes mobile opt-in data.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect your information.

CONTACT INFORMATION

UGO Logistics LLC d/b/a UGO Courier

Serving Richmond and Central Virginia

Phone: (804) 583-1307

Toll-Free: (877) UGO-SHIP

Email: [email protected]

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