Effective Date: June 2026

By providing your mobile phone number and consenting to receive text messages from UGO Logistics LLC d/b/a UGO Courier, you agree to the following terms:

PROGRAM DESCRIPTION

UGO Courier may send informational text messages related to:

• Customer service inquiries
• Pickup and delivery requests
• Appointment scheduling and confirmations
• Delivery status updates and notifications
• Service-related communications
• Quote requests and follow-up communications
• General business communications

By opting in, you agree to receive customer support responses, service inquiries, pickup scheduling notifications, delivery updates, and other service-related communications from UGO Courier, a service of UGO Logistics LLC.

MESSAGE FREQUENCY

Message frequency varies depending on your interaction with our business and the services requested.

MESSAGE & DATA RATES

Message and data rates may apply according to your mobile carrier’s plan.

OPT-OUT INSTRUCTIONS

Reply STOP to cancel SMS messages at any time.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

HELP INSTRUCTIONS

For assistance, reply HELP or contact us at:

Email: [email protected]

Phone: (804) 583-1307

CARRIER DISCLAIMER

Mobile carriers are not liable for delayed or undelivered messages.

PRIVACY

We do not share, sell, rent, or disclose mobile numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes.

Any sharing of personal data is limited to service providers supporting our business operations and not for external marketing use.

We do not sell, share, or transfer consumer personal data, including SMS consent records and phone numbers, to external organizations under any circumstances, including with user consent for marketing purposes.

We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of user data.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect your information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to services necessary to operate our business and provide messaging services.

CONTACT INFORMATION

UGO Logistics LLC d/b/a UGO Courier

Serving Richmond and Central Virginia

Phone: (804) 583-1307

Toll-Free: (877) UGO-SHIP

Email: [email protected]