SMS Terms & Conditions
Effective Date: June 2026
By providing your mobile phone number and consenting to receive text messages from UGO Logistics LLC d/b/a UGO Courier, you agree to the following terms:
PROGRAM DESCRIPTION
UGO Courier may send informational text messages related to:
• Customer service inquiries
• Pickup and delivery requests
• Appointment scheduling and confirmations
• Delivery status updates and notifications
• Service-related communications
• Quote requests and follow-up communications
• General business communications
MESSAGE FREQUENCY
Message frequency varies depending on your interaction with our business and the services requested.
MESSAGE AND DATA RATES
Message and data rates may apply according to your mobile carrier’s plan.
OPT-OUT INSTRUCTIONS
You may opt out of receiving SMS messages at any time by replying:
STOP
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
HELP INSTRUCTIONS
For assistance, reply:
HELP
You may also contact us at:
Email: [email protected]
Phone: (804) 583-1307
CARRIER DISCLAIMER
Mobile carriers are not liable for delayed or undelivered messages.
PRIVACY
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing described elsewhere excludes mobile opt-in data.
Please review our Privacy Policy for additional information regarding how we collect, use, and protect your information.
CONTACT INFORMATION
UGO Logistics LLC d/b/a UGO Courier
Serving Richmond and Central Virginia
Phone: (804) 583-1307
Toll-Free: (877) UGO-SHIP
Email: [email protected]